We’ve got the answers to all your questions.
Take a look at our FAQ section for quick solutions to all service related issues.

  • About

    What is MobiSchool?

    MobiSchool is one of the top m-learning services in the world that puts the ‘smart’ in your smartphone. Our award-winning service is packed with stimulating courses on a number of topics covering personal and professional development. Our mobile-optimized courses are designed to ensure that your learning experience is fun and effective.

    What do I do with MobiSchool?

    Whether you want to brush up your general knowledge, indulge in a new hobby or learn a language, MobiSchool is the perfect platform for your self-directed learning goals. As a member of MobiSchool, you will get instant access to all our courses that are designed to promote learning and information retention.

    Am I eligible to use MobiSchool?

    As a subscriber, you must be 18+ or have received permission from a parent, legal guardian or anyone authorized to pay your bill.

    Is MobiSchool compatible with my device?

    Our service is compatible with all mobile devices (smartphones, tablets and feature phones). The best user experience is through smartphones and requires 3G and up.

    How many courses are offered?

    MobiSchool contains over 50 courses on a variety of unique and engaging topics. Whether you want to learn a new language, upgrade your career skills, engage in a new hobby or catch up on old interests, our service has something for everyone.

    How was I subscribed to MobiSchool?

    You visited one of our promotional pages and clicked on the subscription button. Your subscription was confirmed via an SMS message sent to your phone.

    How much does the service cost?

    You are charged the rate mentioned on the promotional page that you visited. This rate is mentioned both in the welcome message you received upon subscribing and the regular SMS reminders you receive from us.

    How do I manage my subscription?

    Get in touch with our Customer Care Team.

    How do I get in touch with Customer Care?

    Why does MobiSchool show up with a different name on my mobile phone bill?

    This is mainly due to limitations on an operator’s billing and invoicing platform.

    Why do you keep sending me text message reminders?

    This is a mandatory requirement and we only send SMS reminders to active subscribers.

    Is new content added to the courses?

    Of course! Our courses are constantly improved and updated. New courses are also regularly added to our list.

  • Subscription

    How do I subscribe to MobiSchool?

    Simply visit one of our promotional pages!

    How am I charged for the service?

    Subscription charges will reflect in your post-paid bill.

    How can I check and manage my subscription?

    There are a few ways to unsubscribe from the service:

  • Refunds

    Why would I want a refund?

    You may request for a refund if you’re not completely satisfied with our service. Contact our Customer Care team for assistance. Don’t forget to mention your mobile number registered with the service, and email address.

    How do I submit a request for a refund?

  • Customer Care

    How do I reach out to Customer Care?

    Our dedicated Customer Care team is happy to answer all your questions and solve all issues.